24-Hour Emergency Support

During Business Hours: 203.967.8337 M-TH: 8 AM - 5 PM FRI: 8 AM - 4 PM

After Hours: 203.967.6216

The Property Group (TPG)'s emergency answering service gives you immediate access to an experienced property manager 24 hours a day, 365 days a year.

Emergency issues – defined as imminent danger t o life or property (such as no hot water or no heat, for properties with common hot water or heat) – will be immediately addressed.

For After-Hours Emergencies

  • For emergencies involving a fire, flood or crime, please dial 911 before calling TPG's emergency support line
  • Your call will be answered by our answering service – you will speak with a real person, nota machine. You will need to provide:
    • The name of your property and your unit number
    • Your address, including town
    • A phone number where we can reach you
  • Within 15 - 20 minutes, the on-call property manager will call you back
  • If necessary, someone will be dispatched to make the needed repairs

Calls for non-emergencies (pet or neighbor complaints, billing issues, etc.) will not be returned until the next business day. Telephone, electric and/or cable installations are not considered emergencies and should be arranged during normal business hours, Monday through Friday.

The Property Group of Connecticut, Inc. Featured Manager 25 Crescent Street
Stamford, CT 06906
tel: 203.967.8337
fax: 203.967.2012

715 Danbury Road
Ridgefield, CT 06877